Terms and Condition Of Gamereload.co.uk

In these terms “We”, “us” and “our” refer to GAMERELOAD Ltd a company registered in England and Wales whose address is 20-22 Wenlock Road London N1 7GU. Registration number 07685572

We reserve the right to make changes to the Terms and Conditions at anytime.  The new Terms and Conditions will take effect immediately, and will regulate all transactions with us through the site. If you do not agree with the new version of the Terms and Conditions, you must cease to use the site.

Order Acceptance

All orders are subject to availability.

We endeavour to ensure we provide accurate stock availability to items on or site. In the event you place and order and it’s no longer available, we will cancel your order and money taken from your payment method will be refunded in full immediately to the same payment method used.

You will receive an email to confim you order has been received. This email is to acknowledge your order and not an acceptance of your order.

A contract for the sale of product/s you order from us is only created once we have sent a notification by email that your order has been dispatched.

Age Restrictions

Warning: It is an offence to attempt to buy a certificated title if you are under age or to attempt to purchase any title on behalf of someone else who is under age.

Pricing Policy

Prices are subject to change at anytime prior to acceptance of your order.

All charges are in GBP. Any other price currencies are approximate.

In the unlikely event that the price of an item has been incorrectly advertised on this site, we will usually contact you to ask if you still wish to proceed with your order at the adjusted price.

If you are not happy or do not get a response from you, we will terminate your order and any payment taken will be refunded in full to the payment method used. We will not be indebted to supply products at the incorrect price.

Pre-owned products

We check all pre owned items (software or hardware) before dispatching to you.  Pre-owned items may also have some signs of use, however we endeavour to ensure they arrive in very good condition.

Pre-order are items not yet scheduled for release. All pre-order items are usually advertised with release dates. Release dates are subject to are set by the manufacturer and subject to change and we have no control over this should the date change at anytime.
We will provide updates for these items where applicable.
Pre-orders are dispatched on or after the release date.

Gamereload currently accepts Paypal for payments. Paypal is fast and easy to use, you do not need a Paypal account to pay, you can also make payments using a credit or debit card.
We will soon add other payment methods for more checkout options.

Product information
All games, accessories and consoles are PAL compatible. Please ensure you check for compatibility before making a purchase

Please note some games on all formats can be dispatched as either Platinum, Classics, Selects, Essentials etc.
We will not be responsible for any incompatibility issues with your system.

If you wish to cancel an order before the order is dispatched, you may send an email to us via our contact us page and include your name, order, number and address.
In the event this has already been dispatched, you will need to return this to us provided the seal has not been broken or removed.

We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
We accept no liability for indirect, special or consequential losses; or any business losses of whatever nature (including loss of profits, goodwill, contracts and other similar losses) arising out of or in connection with the use of the site or any products or services purchased from the site.
We shall not be liable for any delay/s or failure to perform any of our obligations insofar as the performance of such obligations is prevented by an event or matters beyond our control.
We will do our best to correct errors and omissions as quickly as practicable after being notified of them.

Privacy policy

At Gamereload we will treat all your personal information as confidential and we are committed to protecting your privacy.  We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect certain information about you, this used to process orders you place with us and also to continue to provide you the best service.
The type information we collect include:

  1. Your name
  2. Your address
  3. Your phone number
  4. Your email address
  5. Your debit or credit card details
  6. Your order history and profile

We will never collect sensitive information about you without your consent
We will not release your Personal Information to any company outside of  Gamereload.co.uk for mailing or marketing purposes.
We may use cookies, which will be stored in your browser, to keep track of your current shopping session.  The information collected in this way cannot be used to identify you.

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